June 20th, 2006

You are currently browsing the articles from United By Yucca written on June 20th, 2006.

O2 write shit replies also

Dear Marc,

Thank you for contacting O2 Online Business Customer Service.

I am sorry for the inconvenience that may have been caused to you.

We need feedback such as yours to help us identify any area of our service which our customers feel is in need of review. Changes are then made on a regular basis, which reflect what our customers are telling us.

Please reply to this email with all your queries.

If you need any more help, please reply to this email or visit our online help service at http://www.o2.co.uk/help

Kind regards,

Richa Agarwal
O2 Customer Service

Nicely generic, whilst completely missing the point. Clearly they haven’t been making regular changes, as the current site has not been updated (other some minor CSS mods) in over 3 years.

My reply:

Did you even write this letter? Did you even read mine?

Written by exmonkey on June 20th, 2006 with 1 comment.
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