O2 write shit replies also
Dear Marc,
Thank you for contacting O2 Online Business Customer Service.
I am sorry for the inconvenience that may have been caused to you.
We need feedback such as yours to help us identify any area of our service which our customers feel is in need of review. Changes are then made on a regular basis, which reflect what our customers are telling us.
Please reply to this email with all your queries.
If you need any more help, please reply to this email or visit our online help service at http://www.o2.co.uk/help
Kind regards,
Richa Agarwal
O2 Customer Service
Nicely generic, whilst completely missing the point. Clearly they haven’t been making regular changes, as the current site has not been updated (other some minor CSS mods) in over 3 years.
My reply:
Did you even write this letter? Did you even read mine?
Written by exmonkey on June 20th, 2006 with
1 comment.
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#1. June 20th, 2006, at 10:44 PM.
Dear unitedbyyucca, thank you for your blog posting about experiences that you may have found irritating. I am always glad to read any suggestions you may have about how life may be lived better. If you have any more problems please feel free to write about them in your blog. We need blogs such as yours to remind us that all is not lost.